According to the information in step one, check if it is the same as your hardware version.You can also find it according to the updated time. Find if the firmware is newer than yours.įor example, V3.0.0.148 is newer than V3.0.130.Choose the firmware by clicking the list.(3) Check the firmware and hardware version. (2) Find the camera model and click the firmware. You may find the latest firmware on our download center. How to find the system information on the Web Brower?.How to find the system information on the PoE NVR?.How to find the system information on the APP?.How to find the system information on the Client?.I'm happy to post a video on YouTube showing your product DOESN'T WORK, but it might turn people off.If you do not know where to find the latest firmware or how to download the correct firmware for your Reolink NVR/camera? Here is the step-by-step instruction to help you.ġ. Find the system information of your camera/NVR How about your team POSTING a video on YouTube showing the exact same NVR (with one of your Cameras if you wish) AND with the exact same firmware I'm using, AND trying to download a recorded video clip through the exact Windows Client VERSION that I'm using, and SHOW US that it actually PLAYS back! I suggest your team take a good hard look at YOUR software, instead of looking for something else to blame (like a 3rd party Camera). 264 format) OR downloading it via your Windows Client software. What I and other users DON'T GET is viewable video when SAVING it to USB (except as a. I GET video recorded perfectly fine by the NVR and can search it perfectly fine as well. I suggest you look at the other people who DO have your Reolink Cameras with this NVR, who have EXACTLY the same problem I described!Īs I previously stated, I GET video showing on the output display. So, suddenly because you learn that I'm not using a Reolink Camera with your NVR, it's not your problem? We don't want to have to process video clips through multiple devices before being handed to the Police (ie: download video through App onto phone, plug phone into computer and download to computer, transfer video onto other medium to hand to Police.). 264 format works for playing back videos.ĭownloading via an App is NOT an option for us. Only directly saving a video clip to a USB stick, and even then ONLY in. It's just that nothing downloaded over a network or remotely plays back - only showing a black window. I have no problem getting video displayed on screen and searched directly from the NVR. (The AMCREST video settings in the camera itself are set to those specs required by the NVR for both video to be displayed and recorded by the NVR.) ONVIF compliant AMCREST (because none of the Reolink cameras that are currently available meet our requirements and their video output is sub-par to the AMCREST we purchased). I already tried the new Client - nothing worked, couldn't even get video to show on that as live or playback. ![]() ![]() 264 extenstion (so they at least are playable) until you fix these issues? It STILL doesn't stamp keyframes so you can click directly to another part of the video, so it would be great if you could finally fix that too.įor the meantime, can you allow Windows Reolink Client to have an option to save clips for downloading as an. Only THEN will the saved video clip play in VLC or MPC-HC Player. I have tried all posted troubleshooting solutions including changing the Mux on VLC player, but nothing works.Ģnd issue: When clipping a video file directly in the NVR with a mouse and USB stick attached (to save the clip onto the USB), the saved video file won't play UNLESS I first UNTICK the box "MP4 Format File" before saving the clip (which then saves it with a. I have to click slightly further in to try to get it to play and not pause straight away, but the video remains black. Reolink RLN8-410-E with firmware v2.0.0.274_20120701.Ģ main issues with exporting/downloading videos.ġst issue: Using Windows Reolink Client V7.2.2.33, when selecting a cut clip to download it downloads the file as an MP4, but when trying to play it there is just a black screen in the playback window.
0 Comments
Leave a Reply. |